We answer by email at contact@steamstead.com. If your question is about an order, include your order number.
Your order
A tracking number is emailed to you when your order ships. Orders ship within 1 to 2 business days. Delivery typically takes 5 to 12 days after your order ships. See Track your order.
Shipping and returns
Shipping is free to addresses in the United States. You have 28 days from the day your steam mop arrives to send it back, for any reason. The details, including who pays return shipping and what happens with a damaged or lost package, are on Shipping and returns.
Questions before you order
The answers to the most common questions are on the steam mop page. For anything else, write to us.
Policies
Shipping policy
Refund policy
Terms of service
Privacy policy
Contact information
The company
Steamstead is operated by Poppinsguide Inc., a Delaware corporation. The mailing address is in Contact information.